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Dr. Nancy
L. Cassill
Professor and Department Head
TATM
Phone:919-513-4180
Email: Nancy_Cassill@ncsu.edu
Address: 2401 College of Textiles Box 8301
Room: 3243
Research Interests
Education
Biography
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Most Recent
Publications:
| 1. |
Lim, H., Istook, C., & Cassill, N.L. .
(2009).
Advanced Mass Customization in Apparel
Journal of Textile and Apparel Technology and Management (JTATM)
, 6
(1)
(pp. 2009).
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| 2. |
Berdine,M., Parrish, E., Cassill, N.L., Oxenham, W.O., & Jones, M.R..
(2008).
Analysis of supply chain strategies used by the United States? textile and apparel industries
Research Journal of Textile and Apparel
, 12
(3)
(pp. 1-17).
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| 3. |
Allen, R.M., Parrish, E., Cassill, N.L., Oxenham, W.O., & Jones, M.R. .
(2008).
Competitive Analysis of Niche Product Supply Chains
Research Journal of Textile and Apparel
, 12
(3)
(pp. 18-29).
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| 4. |
Kim, C.S. & Cassill, N.L..
(2008).
Cross-Cultural Observation of Street Fashion of 2006 F/W in London/Paris, New York, and Seoul
Journal of the Korean Society of Clothing and Textiles
, 32
(12)
(pp. 1939-1949).
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| 5. |
Divita, L., Ludwig, D., and Cassill, N..
(2007).
An examination of the economic and social benefits from US textile industry strategic partnerships
Journal of Textile and Apparel Technology and Management
, 5
(3)
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List All Publications
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Research Interests:
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| The focus of Dr. Cassill's research program, "Textile Marketing Challenges," relates to industry strategies used to market to the consumer as well as an understanding of the consumer. Some textile marketing challenges begin with industry research to identify successful strategies needed to produce, distribute, and market textile products (via retailers) to consumers. Other challenges focus on marketing directly to consumers (which requires an intense consumer understanding) to induce retailers to stock the textile product. |
| Specific areas of research include: |
- Marketing Strategies
- International Trade
- Product Development
- Strategic Analysis
- Consumer Research
- Economic Competitiveness of Global Textile Complex
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Research has focused on production and distribution issues. Production issues include the market analysis of industry competencies ("core values") to match market demand. Product branding decisions, the mix of national brand ("branded") and private brand ("store's own label"), are critical issues for manufacturers and retailers to make regarding the brand mix of production and distribution. Distribution issues relate to manufacturing business strategies to provide "timely" textile products ("quick response," impact of trade and global sourcing) to the marketplace. Retail marketing issues include a human capital perspective (retail management motivation, retail buyers' judgments) as well as a resource capital perspective (retail channel competition, retail stock models, alternative venues - Internet.)
Product/consumption issues include an examination of consumer market segmentation with textile products (product criteria, consumer lifestyle) to meet consumer needs. Service issues include consumer satisfaction/dissatisfaction with store services, including customer retention. Consumer lifestyle research, the focus of the doctoral dissertation, has provided depth on consumer understanding, leading to additional market segmentation and service research studies.
Since assuming a faculty position in North Carolina, research interests in textile marketing challenges have taken on an increased applied nature due to the close proximity of the domestic textile and apparel industry. A recent research focus encompassing economic competitiveness has led to studies on the North Carolina textile complex,in conjunction with the North Carolina Department of Commerce. Economic competitiveness in the global marketplace remains a key research interest, including both the strategies and tactics that industry participants utilize for global leadership positioning.
To pursue scholarly work Cassill tests and adapts marketing and consumer behavior conceptual frameworks to extend the literature in textile marketing. The Business Strategic Planning Process Model (Kotler, 2006) is an eight-stage model designed to shape/reshape a company's business and products to meet consumer needs. Textile marketing challenges are addressed by examination of internal and external environments (step 2) with results used in goal formulation (step 3) and strategy formulation (Step 4).
Two models (The Consumer Decision Process Model, Engel, Blackwell, 2006; Diffusion of Innovations, Rogers, 1995) serve as frameworks for "pull marketing" studies. Consumer decision making focuses on a seven-stage approach to understanding marketing and consumer influences (demographics, lifestyle) on product evaluation/purchase/satisfaction. Rogers' 1995 model depicts the barriers to new product introduction (feasibility, likelihood to purchase.)
Predominantly, quantitative approaches (via mailed surveys, experimental design with in-store data collection) are used. However, qualitative approaches have been used to refine research question(s) and identify quantitative instrument items for examination.
Future research, building on this research program, will focus on two areas: production and distribution textile marketing challenges in the global marketplace. Production issues include industry core competencies (especially for domestic companies) needed to compete in the global marketplace. Distribution issues include import/export marketing challenges with a focus on textile products and marketing services. Research results should continue to yield a stream of research for journal publication, diverse opportunities for external grant monies, and dissemination of research results to industry and government.
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Education:
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| Ph.D., University of Tennessee-Knoxville |
| M.S., Indiana University |
| B.S., Purdue University |
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Biography:
Dr. Nancy Cassill is Department Head and Professor, Department of Textile and Apparel Technology and Management (TATM), College of Textiles, North Carolina State University. Prior to assuming Department Head responsibilities July 2008, Nancy served as Interim Department Head and senior member in the Department (8 years), as well as faculty positions at The University of North Carolina - Greensboro and the University of North Texas. She holds degrees from Purdue University, Indiana University, and the University of Tennessee - Knoxville.
Dr. Cassill’s expertise includes the areas of global textile brand management and marketing, global textile trade, strategic product management, and textile market research. Nancy works closely with industry and government personnel in developing education and research programs, has published numerous research articles, and frequently presents to industry, government and academic audiences. Her research has been funded by Department of Commerce, USDA, National Textile Center, The New Carolina (South Carolina), and various grants and foundations. Dr. Cassill served as President of the International Textile and Apparel Association 1997-1998, one of the discipline’s premier associations. She has served as Managing Editor, Journal of Textile and Apparel Technology and Management (JTATM).
Honors and Awards include Outstanding Service Extension Award (NC State), Fellow – International Textile and Apparel Association, Outstanding Research Award, Outstanding Teaching Award (UNCG), and Outstanding Advisor (UNCG).
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