Resources
Need Help?
Can't figure out which network drive has what you need? Need Spam protection? Look no further than these pages for step-by-step instructions to common helpdesk calls. If you have a topic that you think would be beneficial to all, please let us know by emailing tx-tco@ncsu.edu and we'll make it available for everyone.
TCO Help Topics
Personal Computer Support
We provide numerous ways for you to work from home. We have a VPN that allows you to map drives from home. You can also check your email using Gmail at NC State. In addition, can also access your H drive by going to http://www.tx.ncsu.edu/hdrive.
As far as software and hardware, we do not provide any support for home or personally owned computers (note the exception of student owned computers). Please refer to this page for futher information. OIT Support Page
Surplus Computers
We do not support any computers bought at surplus. This includes computers bought with the intention of bringing it back for research purposes. The only computers that will receive a network connection, hardware and software support are those bought from University accounts.
Request a special project
Need a web page or video? Do you want to do it yourself or maybe want our assistance in making it happen? Request a project from our group and we'll see if we have the resources to make it happen.